If you are using Citrix/Terminal Services outside the office and on a Mac computer you need to install the Citrix Receiver for Mac before using Terminal Services. Click on the link below and you will be redirected to the Citrix website that contains the Receiver download. On the Citrix webpage click on the download button on the right side of the screen.
Citrix Receiver connects remote client devices to Citrix Virtual Apps (formerly Citrix XenApp), Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop), Citrix Access Gateway, XenVault Secure Storage, and other Citrix services. Challenges with Citrix Receiver. As with every Citrix component, Receiver has gone through multiple changes. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure.
![Citrix Citrix](https://docs.citrix.com/en-us/receiver/mac/media/recf-mac-client-reconnect-cancel.png)
You need to download and install this program. Compatibility- Mac OS X 10.6 or Mac OS X 10.7, 32-bit or 64-bit Safari Version 5.x or later OR Mozilla Firefox Versions 3.x through 5.x.